Faq Support

Self-Help Knowledge Base

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Security & Privacy

Are my images safe with ReducerImage?
Yes, 100%! All calculations occur locally in your browser. We do not use remote servers to host or process files. No logs of files are created or saved externally.
Do you save cookies or tracking data?
We save standard user preferences (theme color mode and language settings) locally in your browser storage. We do not track or compile personal identities.

Tools & Processing

Why does background removal only work on solid colors?
To keep background removal client-side and extremely fast, we employ a chroma-keyer. This removes pixels matching your selected color coordinates within a threshold range. Complex, busy backgrounds require neural network segmenters which are heavy for standard browser loads.
What makes Lanczos upscale better than standard upscaling?
Standard upscaling uses bilinear interpolators which blur outlines and high frequency lines. The Lanczos resampler calculates weighted averages of 36 neighboring pixels using sinc mathematical weights, yielding sharp edges and preserving details.

Plans & Billing

Can I cancel my Pro subscription at any time?
Yes, absolutely! Subscriptions can be canceled at any point with two clicks under your profile. You will keep pro features access until your active billing cycle concludes.
What payment methods do you accept?
We process payments securely via Stripe. We support major Credit Cards (Visa, Mastercard, AMEX), Apple Pay, Google Pay, and PayPal.